In Trustmetrics I have tried a hard refresh, but I am still experiencing issues. What steps should I take?
If you are experiencing issues even after performing a hard refresh, you can try the following troubleshooting steps:
- Clear Browser Cache:
Clear your browser cache and perform the hard refresh again.
- Check Internet Connection:
Make sure you have a reliable internet connection. If the connection is unstable, it may cause issues with the application loading correctly.
- Disable Browser Extensions:
Some browser extensions might cause issues with the application. You can try disabling them and then perform a hard refresh.
- Contact Support:
If you continue to experience issues, please reach out to our support team at support@trustmetrics.cc. Make sure to provide all the necessary details about the problem, including any error messages you come across.